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Glitch in GST Portal Fixed, Taxpayers Can File for Refunds

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Ludhiana: A day after TOI reported how assessees and tax professionals were unable to access the GST data for the month of July 2017 due to a glitch in the GST portal, the Goods and Services Tax Network (GSTN) has resolved the issue. Delay in accessing data could have delayed the process of filing applications for refunds.
Confirming the fixing of technical error in the portal, Ludhiana deputy commissioner, state tax (DCST) Tejbir Singh Sidhu on Friday said now the data for July 2017 and the corresponding months has started reflecting on the portal and the taxpayers can file for refunds.
Sidhu said, “Ever since we came to know about the glitch, our officials were constantly in touch with the officials of the GSTN (Goods and Services Tax Network) authorities. Finally, it has been resolved and all the assessees, who are desirous of filing for the refunds for July 2017, are requested to do so before August 31.”
Ankur Gupta, a city-based chartered accountant, said, “This is a big relief for the taxpayers. With the deadline to apply for the refunds for July 2017 drawing close, if the problem had persisted, the refunds for this month would have become time-barred and the taxpayers would not have been able to claim it in their bank accounts. We are thankful to the state taxation department for taking up this matter and getting it resolved.”
Once refunds become time-barred, the businesses have to get the same adjusted against their future transactions, which is never the preferred option of most of the taxpayers.
Another taxation professional Santosh Kumar Rath said, “It is our request to the GSTN authorities to make the portal more user-friendly and ensure that such glitches do not occur in the future, as it causes immense trouble to both taxpayers and tax professionals.”
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